🐾POUNCE
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Frequently asked questions

Will my cat actually use it?

Most cats can't resist prey that moves on its own. Start it near them once and watch. If they're not into it, you have 14 days to send it back.

How long does a charge last?

Enough for several play sessions. It sleeps after 5 minutes, so it isn't draining while your cat naps. Recharge over USB-C.

Carpet or hard floors?

Built for hard floors — wood, tile, laminate. It struggles on thick carpet.

Which pets is it for?

Cats, kittens and small dogs. It's not made for big, aggressive chewers who might damage it.

How long does delivery take?

14–20 business days to your address, anywhere in the world. Shipping is free and you get a tracking number as soon as it ships.

How can I pay?

By bank card through Shopify's secure checkout. Your card details never pass through us.

Didn't find your answer? Write to us: supportpounce@gmail.com